Timitoo Systems comprehensive set of tools can help insurance providers solve the challenges posed by the various applications of the insurance business and provide customers with a seamless customer experience.
As insurance companies have grown and made acquisitions, which come with their own set of mission critical applications, they are faced with an extremely complex IT infrastructure. These companies end up with multiple legacy systems, as well as, home grown proprietary ones. Managing customer correspondence and creating the customer experience as one overall entity becomes extremely challenging and often expensive.
The Timitoo CCM Platform allows for seamless integration between all existing systems, while delivering a sophisticated, feature-rich correspondence solution. Many CCM vendors will make similar claims, but the time and the cost to actually get there far exceeds expectations. Our platform differs from the rest because we are the only CCM built fully on HTML 5. Why? We built our platform with open source standards because we see the overwhelming advantage to you as the customer when you have the flexibility to control your own destiny.
Offers / Policies and Statements
Versioning of BB
Versioning of BB
EOB – Explanation of Benefits
Archival of documents
Retrievable by customers
Every insurance needs
Single invoice, different ways to display
State regulations reflected in documents
Challenge electronic, with payment stub, or direct debit without any stub
Customer – Correspondence
QR Code for fast response and additional options for customers
Easy deployment as only browser based