Insurance Solutions

Insurance organizations face a steep competition when offering their products in a highly competitive market. Providing easy to understand and clear communication to clients through a channel of their choosing is a big factor reaching and retaining customers.

Timitoo Systems comprehensive set of tools can help insurance providers solve the challenges posed by the various applications of the insurance business and provide customers with a seamless customer experience.

The Challenge….representing growth

As insurance companies have grown and made aquisitions, which come with their own set of mission critical applications, they are faced with an extremely complex IT infrastructure.  These companies end up with multiple legacy systems, as well as, home grown proprietary ones.  Managing customer correspondence and creating the customer experience as one overall entity becomes extremely challenging and often expensive.

solution

The Solution….

The Timitoo CCM Platform allows for seamless integration between all existing systems, while delivering a sophisticated, feature-rich correspondence solution.  Many CCM vendors will make similiar claims, but the time and the cost to actually get there far exceeds expectations.  Our platform differs from the rest because we are the only CCM built fully on HTML 5.  Why?  We built our platform with open source standards because we see the overwhelming advantage to you as the customer when you have the flexibility to control your own destiny.

 

Offers / Policies and Statements

EOB

Insurance Booklets

Versioning of BB

Statements

Policies

Archive

Investment developments

EOB

Insurance Booklets

Versioning of BB

Statements

Policies

Archive

Investment developments

Document Maintenance

Multilingual

Variants

Conditions

Business Maintained

 

EOB – Explanation of Benefits
—————————–

Archival of documents
Retrievable by customers

Statements
———-
Every insurance needs
Single invoice, different ways to display
State regulations reflected in documents

Payment reminder
Challenge electronic, with payment stub, or direct debit without any stub

Customer – Correspondence
————————-

QR Code for fast response and additional options for customers
Easy deployment as only browser based

Multilingual