ISIS Papyrus® Flex Support
FlexSupport for ISIS Papyrus Software
Standard Support will help you only with product related issues, but our focus is to keep your installation running effectively and your documents going into production as fast as possible.
FlexSupport is a flexible timebank of hours that you can use any time for support with your various application needs.
Support issues covered by FlexSupport:
- Support on your DocDef, PQL COde and Objects Design
- Troubleshoot your application
- Customization and integration
- Software upgrades on existing installations
- Remote Training on Software and components
- Emergency troubleshooting
- Performance review
- Pro-active health check
FlexSupport is a rolling amount of hours per month offering. Any hours not consumed will roll over to the consecutive month.
Contact us today to find out more about FlexSupport.