Flex Support für ISIS Papyrus® Software

Unterstützung für ISIS Papyrus Produkte und Applikationen

Standard Support will help you only with product related issues, but our focus is to keep your installation running effectively and your documents going into production as fast as possible.

FlexSupport is a flexible timebank of hours that you can use any time for support with your various application needs.

Support issues covered by FlexSupport:

Support on your DocDef, PQL COde and Objects Design
Troubleshoot your application
Customization and integration
Software upgrades on existing installations
Remote Training on Software and components
Emergency troubleshooting
Performance review
Pro-active health check

FlexSupport is a rolling amount of hours per month offering. Any hours not consumed will roll over to the consecutive month.